Emergency: call or text 911. Jacksonville non-emergency: (904) 630-0500.
Duval County
32202 · 32204 · 32206
City Hall, the courthouse, the main library, and the shelters are in this part of town. 32202 is the downtown ZIP. 32204 and 32206 cover the core just outside it, including LaVilla, Brooklyn, and the Eastside.
Fridge sheet for Downtown and the coreWho to call
Jim Overton’s office. Driver licenses, tags and titles, property tax, local business tax, hunting and fishing licenses, and parking citations. The Kernan branch on Atlantic Boulevard closed July 24, 2026. The Hogan Road branch closed September 2, 2026. Both were replaced by St. Johns Square on Beach Boulevard.
Court records, marriage licenses, official records such as deeds, jury service, and traffic cases. The downtown courthouse and a smaller beaches branch use the same main phone.
Twenty-one locations in Duval County. This page lists the main library and nine more addresses checked on the library’s site, including the Oceanway lockers. Hours are not the same at every branch, so confirm the day you go on the locations page.
Jacksonville’s animal shelter and animal-services officers, at 2020 Forest Street. Report a stray, a bite, or cruelty through 630-CITY or MyJax during service hours. After hours, the city says to call the sheriff’s non-emergency line.
Emergency housing and services in downtown Jacksonville, with other sites for families and for beach clients. Call before you go. A bed that was open this morning may not be open now.
Emergency shelter and meals downtown. The mission asks people to call and complete a screening. Do not assume a walk-up bed is available.
Civil legal help for people who qualify. The clerk of courts points residents here for help the clerk is not allowed to give, including many circuit-civil matters.
Police, fire, and medical emergencies. The Jacksonville Sheriff’s Office says you can text 911 when you cannot safely talk, and that a text is handled with the same priority as a call.
The national poison helpline for a swallowed medicine, a chemical exposure, or a bite you are unsure about. This is not a substitute for 911 if someone is unconscious or not breathing.
Dial 711 to reach Florida Relay if you are deaf, hard of hearing, or speech-disabled and need to place a call. For an emergency, JSO says TTY users can also reach 911 directly.
Law enforcement for consolidated Jacksonville. Call the non-emergency line when no one is in danger. The beach cities have their own police departments. JSO’s own account lists text-to-911 and the non-emergency number below.
Fire and rescue for consolidated Jacksonville. Call 911 if something is burning or someone needs an ambulance. Use the numbers below for a question that can wait.
Mayor of consolidated Jacksonville and Duval County. The office is on the fourth floor of City Hall in the St. James Building. Beach-city mayors are separate.
The City of Jacksonville’s customer service center. Use it for a missed trash pickup, a pothole, a code complaint, an animal issue during the day, and most other city services that are not an emergency.
Building, electrical, mechanical, and plumbing permits for consolidated Jacksonville. Beach cities and the neighboring counties run their own building departments.
The city office that follows up on property-maintenance, junk-vehicle, and other municipal-code complaints in consolidated Jacksonville. To report a problem, start with MyJax or 630-CITY. Beach cities and the neighboring counties run their own code offices.
Nineteen part-time members: 14 from districts and 5 at large. The full council meets on the second and fourth Tuesday of each month at 5 p.m. in the council chamber at City Hall. Nick Howland is council president.
Electric, water, and sewer for most of consolidated Jacksonville. Atlantic Beach tells its residents to call JEA for electric service. Report an outage on this number any time. It is not the power company for every address at the beaches or in Clay and St. Johns.
FPL serves some addresses in Northeast Florida that are outside JEA, Beaches Energy, and Clay Electric. If none of those names is on your bill, start here.
Curbside garbage, recycling, and yard waste in consolidated Jacksonville are split among city crews, Meridian Waste, and Waste Pro. Your address decides which truck comes. Set carts out by 6 a.m., and not earlier than 5 p.m. the day before.
Joyce Morgan’s office sets property values and handles homestead and other exemptions. This office does not collect the tax. Pay the bill at the tax collector.
Jerry Holland’s office. Voter registration, vote-by-mail, and precinct lookup. The Imeson building is an elections center, not a place to register or vote.
The public school district for Jacksonville and the rest of Duval County, including the beach cities. For an emergency at a school, call 911.
Public university on the south side of Jacksonville, along the Intracoastal.
Private university in Arlington, on University Boulevard North along the river.
The state college, with campuses across Jacksonville. Admissions is the published front door for new students.
Private historically Black university on Kings Road. Older directories still use several different switchboard numbers, so use the number on the university’s site before you visit.
Dial 211 for a referral to food, rent help, shelter, and other services. The City of Jacksonville also publishes United Way’s referral line for people who cannot get through by dialing 211.
Shelter and recovery programs. The mission’s own contact page lists the McDuff Avenue campus for administration and shelter care. Call before you send someone.
Coordinated entry and outreach for people without housing in Northeast Florida. The city publishes this weekday phone line.
The official tourism site for events, museums, and things to do. It is a better first stop than a random “best of” list while this handbook is still building its own.
Story times, classes, and author visits across the Jacksonville Public Library system. Free, and scheduled in one place.
Council meetings, public meetings, and city events. Beach cities, Clay, and St. Johns keep separate calendars on their own sites.
Little Talbot Island, Big Talbot Island, Fort George Island, and Kingsley Plantation are the state parks and historic sites closest to the beaches and Fort Caroline. Hours and fees change. Check the park page the day you go.
Governor of Florida. The Capitol address is below. County election sites publish different phone numbers for this office, so use the contact form on the governor’s website rather than a secondhand number.
Find the state representative for a street address. Jacksonville’s delegation covers several districts, and the district lines do not follow ZIP codes.
Find the state senator for a street address. District lines do not follow ZIP codes or neighborhood names.