Florida Power & Light
FPL serves some addresses in Northeast Florida that are outside JEA, Beaches Energy, and Clay Electric. If none of those names is on your bill, start here.
- Customer care
- 1-888-988-8249
- Outage, 24 hours
- 1-800-468-8243
- Hours
- Customer care: Monday–Friday 8 a.m.–7 p.m. ET, Saturday 9 a.m.–5 p.m. ET.
- Mailing address
- FPL, General Mail Facility, Miami, FL 33188-0001
A downed line is the outage number, or 911 if it is an immediate danger. Stay away from the line.