Emergency: call or text 911. Jacksonville non-emergency: (904) 630-0500.
Non-emergency lines for Jacksonville, the beach cities, Clay, and St. Johns.
Law enforcement for consolidated Jacksonville. Call the non-emergency line when no one is in danger. The beach cities have their own police departments. JSO’s own account lists text-to-911 and the non-emergency number below.
Fire and rescue for consolidated Jacksonville. Call 911 if something is burning or someone needs an ambulance. Use the numbers below for a question that can wait.
Non-emergency police for the City of Jacksonville Beach. The department tells residents to call the communications center to file a report, and to come to headquarters for some minor reports.
Police department for the City of Neptune Beach. Use 911 if the situation is an emergency.
Sheriff Michelle Cook’s office covers Clay County, including Orange Park, Fleming Island, Middleburg, Lakeside, Asbury Lake, and Green Cove Springs. Call or text 911 for an emergency.
Sheriff Robert A. Hardwick’s office covers St. Johns County, including Ponte Vedra, Palm Valley, and Nocatee. A Jacksonville mailing address does not put you in the Jacksonville Sheriff’s Office.